SLA Deadline Calculator for Business Hours
Calculate SLA deadlines within business hours and weekends.
SLA Deadline Calculator
Calculate SLA deadlines that respect business hours and non-working days. Support and operations teams use this to stay compliant with response targets.
How to use the SLA Deadline Calculator
- Enter the start time and SLA duration.
- Set business hours and optional holidays.
- Click Calculate to get the deadline.
Common use cases
- Determining response deadlines for tickets.
- Planning escalation windows.
- Validating SLA compliance.
- Scheduling follow-ups across teams.
Tips & notes
- Use consistent business hours across teams.
- Add holiday lists for accurate results.
- Use UTC when coordinating across regions.
Related time tools
- Business Days Calculator
- Working Hours Duration Calculator
- Time Zone Converter
FAQ
Does it skip weekends?
Yes. Weekends are skipped.
Can I set business hours?
Yes. Configure the working-day window.
Can I add holidays?
Yes. Exclude specific dates when provided.